Approach

How we tackle complex design challenges

Our vision

We believe that better services and experiences can be designed by understanding users, improving collaboration across individuals and organizations, and using visualization to streamline decision making processes.

We bring innovation to life by

Collecting insights
USER RESEARCH
We apply design ethnography and digital methods to observe human behaviours and collect stories that could inspire future ideas and visions
Navigating complexity
MAPPING AND DATA VISUALIZATION
We rely on visual mapping and systems thinking to make complexity manageable and shareable, as a precondition to fix problems and enlighten new opportunities.
Re-framing visions
SERVICE DESIGN AND STRATEGY
We encourage critical thinking and scenario building to shape design interventions that resonate with both people and organisations needs, and could guide decision-making.
Making ideas tangible
UX DESIGN AND PROTOTYPING
We use co-design methods and prototyping techniques to turn ideas into tangible product and service visions, directly connecting strategy and making.
Project types

We work with both private and public sector organisations, applying our mix of competences to several types of challenges

Design strategy
Service innovation
Product optimisation
Future visions
Define, develop and execute 
a solid product vision
Data responsibility in the humanitarian sector